Policies

1. Safety First:

• The safety of our participants is our top priority.

• Surf Camp Pacifica reserves the right to cancel or reschedule lessons in the event of unsafe surf conditions, including but not limited to strong currents, high tides, or hazardous waves.

2. Surf Condition Assessment:

• Our experienced beach directors will assess surf conditions prior to day

• Factors such as wave height, tide, wind, and water visibility will be taken into consideration.

3. Weather Consideration:

• Surf conditions are closely tied to weather patterns.

• Surf lessons / summer camp may be affected by adverse weather conditions such as heavy rain, wind or any extreme weather. In such cases, Surf Camp Pacifica will assess the situation and make decisions accordingly.

4. Participant Safety Acknowledgment:

• Participants acknowledge that surfing is a weather-dependent activity and that surf conditions can change rapidly.

• By booking with Surf Camp Pacifica, participants accept the inherent risks associated with surfing and agree to comply with any decisions made by our staff regarding surf conditions and safety.

5. Instructor Discretion:

• Employees of Surf Camp Pacifica have the final say on whether surf conditions are safe for participants.

• Participants are expected to respect the decisions and instructions provided by our staff regarding surf conditions and safety precautions.

6. Continuous Monitoring:

• Surf conditions will be continuously monitored throughout the day to ensure the safety of participants.

• Surf Camp Pacifica reserves the right to make real-time adjustments to bookings based on changing surf conditions.

• Students are expected to attend all scheduled lessons/camp

• Notify the us in advance if unable to attend a lesson/camp.

• There are no make-up days for missed lessons/camp

• Campers must be checked in and out each day by the parent/guardian

For all camps: 

• More then 3 weeks from camp start date: $50 non-refundable cancellation fee. No penalty for rescheduling 

• 1-2 weeks before camp start date: 50% refund for any cancellation. No penalty for rescheduling 

• Within 72 hours before camp start date: No refunds, rescheduling may be considered depending on the situation. 

• After camp start date: no refunds whatsoever, rescheduling may be considered depending on the situation

For private lessons: 

• More than 48 hours before start time: $30 non-refundable cancellation fee (per person). Requests to reschedule are granted at no cost, given there is availability. 

• 24-48 hours before start time: 50% refund, requests to reschedule are granted at no cost, given there is availability.

• Less than 24 hours before start time: No refunds or rescheduling  

You may cancel or reschedule by emailing us at info@surfcamppacifica.com or calling our office at 650.758.7873

• Respect for the natural environment is essential. No littering or damage to marine life.

• Students should follow local regulations regarding beach and ocean conservation.

• Education on environmental stewardship will be integrated into lessons.

• Students must inform instructors of any medical conditions or injuries prior to lessons.

• Instructors should be notified immediately of any accidents or injuries during lessons.

• Emergency contact information must be provided by all students.

• Students are responsible for the care and return of rented or borrowed equipment.

• Damaged equipment must be reported immediately.

• Additional fees may apply for lost or excessively damaged equipment.

• Respect for instructors, staff, fellow students, and beach regulations is mandatory.

• Discriminatory, abusive, or inappropriate behavior will not be tolerated.

• Students are expected to demonstrate good sportsmanship and teamwork.

• All students must adhere to safety instructions provided by instructors.

• Properly maintained equipment must be used at all times.

• No surfing in restricted areas or during dangerous weather conditions.

• Instructors will provide constant supervision during all camp activities.

• All equipment used will be age-appropriate and regularly inspected for safety.

• Safety protocols will be strictly enforced, including proper warm-up, surfing techniques, and ocean awareness training.

At Surf Camp Pacifica, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and payment information when you register for our camp or contact us.

• Demographic Information: Age, gender, and location may be collected for program planning purposes.

• Website Usage Data: We collect data about how you use our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We may use your information to:

• Process registrations and payments

• Communicate with you regarding camp activities and updates

• Improve our services and website

• Respond to inquiries and feedback

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our camp (e.g., payment processors)

• Law enforcement or other governmental agencies as required by law

4. Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to any inaccuracies

• Request deletion of your personal information (subject to certain exceptions)

6. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.